Student Support Coach

Ready to make a real difference? Imagine a job where you get to guide and support students on their exciting journey toward a fulfilling career. As a Student Support Coach, you'll be the friendly face, the knowledgeable guide, and the cheerleader who helps students navigate the ups and downs of their educational adventure.

Position Overview:

As a Student Support Coach, you'll be a key player in ensuring student success at Universal Technical Institute (UTI). You'll provide personalized guidance, support, and encouragement to students throughout their learning journey, helping them overcome challenges and achieve their academic goals.

What We Offer:

• $55K - $65K per year (Based upon experience)
• Weekends OFF
• Paid Training
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

• Guide and mentor students: Provide personalized coaching and support to help students navigate their academic journey, address challenges, and develop essential skills.
• Build strong relationships: Connect with students on a personal level, fostering a supportive and encouraging learning environment.
• Identify and address student needs: Proactively identify at-risk students and implement appropriate interventions to ensure their success.
• Promote student engagement and retention: Participate in campus events and initiatives to enhance the student experience and foster a positive learning community.
• Collaborate with campus teams: Partner with faculty, staff, and other departments to ensure seamless student support and address any concerns effectively.
• Other duties as assigned.

Qualifications:

• Education: High School Diploma or GED required; Bachelor's degree preferred
• Experience: Prior experience in education, student support, or a related field preferred

Skills:

• Excellent communication (verbal and written)
• Interpersonal and problem-solving skills
• Strong customer service orientation
• Ability to build rapport and trust with diverse populations
• Proficient in Microsoft Office Suite

About Us:

It’s all about reputation. 60 years of experience, trusted by 35+ industry-leading brands, 16 campuses, and 16 technical programs.  But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!