IT Program Manager

The IT Program Manager provides strategic leadership across multiple interrelated IT projects within enterprise programs. This role manages program resources, budgets, risks, cross-functional dependencies, and ensures delivery of integrated solutions that support long-term business value. The IT Program Manager leads governance structures, facilitates executive stakeholder engagement, and oversees change management and benefits realization across the program lifecycle.

Pay Range: $108,000 - $150,000

What We Offer:

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

• Define and drive program vision, ensuring alignment with enterprise strategy and long-term business goals
• Lead planning and execution of enterprise programs composed of multiple related IT projects, ensuring delivery on time, within scope, and within budget
• Establish and monitor KPIs and OKRs to evaluate program success and inform strategic adjustments
• Influence executive decision-making by providing insights on program performance, risks, and opportunities
• Lead governance structures and steering committees to ensure strategic alignment and stakeholder engagement
• Oversee change management and communication strategies across program initiatives
• Ensure benefits realization and post-implementation value tracking
• Coordinate internal resources and third parties/vendors to allocate resources efficiently across various projects
• Review technical developments and work with teams to develop viable solutions to challenges encountered during project execution
• Develop integrated program plans and manage program budgets, timelines, risks, and interdependencies
• Prepare and present program status reports and dashboards to senior leadership

• Other duties as assigned

Education / Experience:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field (required)
• Master’s degree (preferred)
• Ten (10) years of experience in IT program and project management, including enterprise-level initiatives (required)
• Experience in management of complex, cross-functional IT initiatives
• Expert understanding of Program Management, and Adaptive Project Management methodologies as well as agile frameworks and ways of working

Licenses / Certifications:

• PMP Certification (Required)
• PgMT Certification (preferred)
• Valid, state-issued driver's license (required)

 Specific Accountabilities

1. Technical Program Roadmap Ownership
   Develop and maintain a roadmap for modernization initiatives, ensuring alignment with enterprise architecture and security standards.
2. Integration Oversight
   Ensure seamless integration of new platforms with existing systems, minimizing disruption and maintaining data integrity.
3. Risk & Compliance Management
   Proactively identify and mitigate technical risks related to cybersecurity, regulatory compliance, and data governance.
4. Vendor & Technology Evaluation
   Lead evaluation and selection of technologies and vendors for network upgrades, IAM solutions, and data platforms.
5. Quality Assurance & Performance Metrics
   Define and enforce technical quality standards, including performance benchmarks for infrastructure and security systems.
6. Cross-Functional Technical Coordination
   Facilitate collaboration between infrastructure, security, data engineering, and application teams to ensure cohesive delivery.

Skills

• Deep Technical Acumen in:
• Cloud platforms (AWS, Azure, GCP)
• Data management technologies (ETL, data lakes, data warehouses)
• Network architecture and protocols
• Identity & Access Management (IAM) frameworks
• Advanced Risk Management for technical dependencies and cybersecurity threats.
• Stakeholder Communication with ability to translate technical complexity into business terms.
• Program Governance using tools like ADO, FreshService, or ClickUp for tracking technical deliverables.

Standard Abilities:
• Able and willing to:
• Communicate, think, learn, and reason
• Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
• Safely ambulate and/or maneuver when on-site at Company locations
• Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders