Education / Experience:
• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field (required)
• Master’s degree (preferred)
• Ten (10) years of experience in IT program and project management, including enterprise-level initiatives (required)
• Experience in management of complex, cross-functional IT initiatives
• Expert understanding of Program Management, and Adaptive Project Management methodologies as well as agile frameworks and ways of working
Licenses / Certifications:
• PMP Certification (Required)
• PgMT Certification (preferred)
• Valid, state-issued driver's license (required)
Program Planning & Design Coordination
- Establish the IT Build-of-Materials (BOM) and standards package (network, Wi‑Fi, cabling, MDF/IDF, classroom AV, digital signage, security integrations) and ensure it is incorporated into the project design documents (schematic design, DD, CD).
- Produce IT construction phasing plans and milestones synchronized with the GC schedule (e.g., long‑lead equipment procurement, rough‑in, cable pulls, device install, SAT/commissioning).
- Create a risk register specific to construction programs (supply chain, lead times, site access, power readiness, AHJ inspections) with mitigation and contingency plans.
Procurement & Financial Management
- Own the IT construction budget (CapEx/OpEx), including cost tracking by building/phase, change‑order review, and monthly earned-value reporting (PV/EV/AC).
- Ensure warranty, spares, and lifecycle planning (refresh cycles; support models) are captured before handover.
Construction Execution & Site Readiness
- Lead weekly IT–GC coordination meetings; align IT tasks to look‑ahead schedules; resolve field issues (pathways, penetrations, mounting, power/data drops) rapidly.
- Manage vendors performing structured cabling, network installs, classroom AV integration, endpoint staging/imaging, and application enablement; enforce QA checkpoints.
- Coordinate cutover plans (network activation, security systems integration, classroom tech commissioning) with Facilities, Security, and Academic units.
Testing, Commissioning & Handover
- Define and execute Site Acceptance Test (SAT) scripts per room type (Wi‑Fi heat maps, AV signal paths, audio intelligibility, camera coverage, device manageability).
- Produce As‑Built documentation (updated drawings, device inventories, IP addressing, configs, rack elevations, wiring schedules) and store in the CMMS/ITSM knowledge base.
- Lead training & change management for faculty/staff (quick‑start guides, micro‑videos, helpdesk readiness, first‑week hypercare). [IT Program...121-142302 | Word]
Governance & Stakeholder Management
- Operate a Program Steering Committee (Facilities, Academics, Security, Finance, IT) with dashboards on schedule, budget, risks, and decisions. [IT Program...121-142302 | Word]
- Ensure compliance with code and standards (ADA/assistive listening, fire/life safety clearances for AV mounts, low‑voltage labeling, cybersecurity baselines).
Operational Readiness & Post‑Occupancy
- Stand up hypercare: accelerated incident response, on‑site IT presence, rapid defect resolution, daily debriefs.
- Transition into steady state: finalize support model, SLAs, asset onboarding to ITSM, and handover to operations teams.
Knowledge, Skills & Abilities (focused)
Technical/Domain Skills
- Construction IT integration: Pathways/spaces (MDF/IDF design, racks, cooling, power), structured cabling standards, low‑voltage coordination, and field QA.
- Network & Wi‑Fi planning: Capacity and coverage design for dense classrooms; switch/AP placement; PoE budgeting; VLAN/security segmentation; cutover sequencing.
- Classroom technology/AV: Signal flows (HDMI/USB‑C, HDBaseT), audio DSP basics, microphone/speaker selection, camera placement for hybrid learning, assistive listening compliance.
- Systems & applications enablement: Endpoint imaging, identity/SSO, classroom management tools, lecture capture/UC integration, digital signage, print, security (NAC/MFA).
- ITSM/Operations handoff: Asset management, monitoring, warranty/RMA, spares strategy, runbooks, and knowledge base creation.
Program/Construction Management Skills
- Master scheduling & phasing aligned to GC look‑ahead; experience with pull planning/Last Planner concepts to de‑risk IT tasks.
- Vendor management across integrators and cabling contractors; enforce QA checkpoints and hold‑points; negotiate change orders.
- Design review literacy: Read architectural, electrical, and low‑voltage drawings; interpret specs; mark‑up RFI responses.
- Risk & dependency management specific to construction (permits, inspections, AHJ approvals, material availability, site access).
- Stakeholder engagement & change management for academic leadership and faculty adoption.
Abilities
- Lead through ambiguity in active construction environments; deconflict trades (e.g., electrical vs AV vs furniture).
- Communicate clearly to executives and faculty with visuals (floor plans, rack elevations, dashboards).
Experience (targeted)
- 7–10+ years driving IT components of capital construction programs (education or enterprise workplace fit‑outs), including at least 3 major projects with 20+ classrooms or equivalent.
- Proven delivery of network, Wi‑Fi, and AV integration in new builds/renovations; experience commissioning classroom tech at scale.
- Experience with GC coordination, A/E design review, RFIs, submittals, and change‑order management.
- Direct leadership of multi‑vendor teams (cabling, AV integrator, network OEM, endpoint deployment) with field QA processes.
- Familiarity with ITSM and operations handoff in academic environments (helpdesk readiness, training artifacts, and knowledge management).
