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Financial Aid Processor

Job Locations US-AZ-Phoenix Metro
ID 2025-8989
Type
REG - Regular Employee

Overview

As a Financial Aid Processor, you'll be the backbone of our financial aid operations, ensuring students receive timely and accurate support. You will be instrumental in reviewing, verifying, and resolving critical student financial aid documents (ISIRs, C-codes, and Conflicting Information) to ensure full compliance with Title IV regulations. Your detail-oriented approach directly impacts our students' ability to fund their education.

What We Offer:

  • $23 - $24 per hour
  • Weekends OFF
  • Paid Training
  • Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
  • Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
  • Retirement Matching: 50% match on the first 6% of your contributions after 90 days
  • Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
  • Competitive Insurance: Health, vision, and dental coverage for you and your dependents
  • Pet Insurance: Competitive coverage for your furry family members through ASPCA
  • Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

  • Review and process student financial aid documents, including ISIRs, to identify and resolve issues like C-codes, rejections, and conflicting information.
  • Complete the verification process by meticulously reviewing documents to ensure data accuracy and compliance with Title IV requirements.
  • Evaluate professional judgment (PJ) documentation to ensure adequate support for students' special circumstances and prepare them for committee review.
  • Maintain timely and accurate processing of all verification, C-code, and conflicting information documents.
  • Assist with general financial aid and student experience tasks as needed to support campus operations.

Qualifications

Qualifications:

  • Education: High School diploma or GED required. Some college coursework preferred.
  • Experience: 1 - 3 years of Financial Aid experience is required.
  • Experience: 1 - 2 years of experience in customer service or sales.
  • Skill: Exceptional detail-oriented and organizational skills.
  • Skill: Strong written and verbal communication skills.
  • Skill: Proficient in Microsoft Office and capable of multitasking in a fast-paced environment.

About Us:

It’s all about reputation. 60 years of experience, trusted by 35+ industry-leading brands, 16 campuses, and 16 technical programs.  But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

 

#SUP22

#LI-WD1

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UTI is committed to providing reasonable accommodations to employees and applicants with disabilities as required by the Americans with Disabilities Act ("ADA"). If you are an applicant and feel you need a reasonable accommodation pursuant to the ADA, select this link in order to send your request to our Recruitment Coordinator. For California residents or positions based out of a California location: To comply with the California Consumer Privacy Act (CCPA), UTI has posted its California Employee Privacy Notice. You can view the Privacy Notice at here.

Universal Technical Institute is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, religious creed, national origin, ancestry, sex (including pregnancy, childbirth, and breastfeeding), age, veteran or military status, citizenship status, marital status, physical or mental disability, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, or any other legally protected characteristic recognized under applicable federal, state, or local law.