Sr. Business Analyst - Business Intelligence

The Senior Business Analyst - Business Intelligence is responsible for eliciting, organizing, analyzing, and documenting requirements across project teams in support of strategic business analytics and data platform modernization initiatives. As a key liaison between the business units and the IT Business Intelligence, Analytics and Data Management teams, the Senior Business Analyst ensures that the scope of work requested, including enhancements, defects, and new requests, is clearly documented, communicated, and validated. They should possess a blend of technical knowledge, business acumen, data analysis, and interpersonal skills 
 
Working closely with analysts, engineers, architects and stakeholders, the Senior Business Analyst plays a crucial role in designing, developing, and deploying analytics solutions. The role also involves internal product ownership responsibilities for IT-driven products and may be asked to lead projects and mentor other Business Analysts. 
 
The ideal candidate is curious and driven, has strong analytical skills, and the ability to leverage their understanding of analytics technologies and its application to solve business problems. 

What We Offer:

• Salary: Competitive range of $100,000 - $120,000 per year.  This range reflects the budgeted compensation for this role.  The final offer will depend on experience, skills, and location.
• Bonus: This role offers a competitive bonus opportunity, awarded at the company's discretion and based on both overall business performance and your individual contributions.
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

• Serves as the primary liaison with business stakeholders to analyze the needs of various functional business areas, capture requirements, perform data analysis, and define key metrics for analytical solutions that enable business leaders to identify opportunities, make informed decisions and implement effective strategies. 
• Defines detailed functional, system (non-functional), user and reporting requirements that may include but is not limited to: Use Cases, Business Requirements (BRD), Logical Models, Process Flow Diagrams, Report Specifications and Data Mapping & Flow Diagrams. 
• Documents requirements, scope and objectives culminating in the creation and maintenance of epics, features, and user stories and formulates system solutions. 
• Collect, analyze, and visualize data via SQL for project requirements analysis and solution design. 
• Traces requirements from scope through design, development, and testing. 
• Collaborates with Developers, Engineers and Architects to ensure accurate design and implementation of business/system requirements. 
• Collaborates with Quality Assurance to ensure comprehensive requirements-based testing is achieved. 
• Participates in the testing phase of new systems or modifications to ensure the final product meets the business’s needs and expectations. 
• Performs feasibility analysis, scopes projects, and works with the project management team to prioritizes deliverables. 
• Conducts workshops and training sessions to explain new systems or modifications in the existing system to other team members. 
• Plays a crucial role in change management by defining the business case for change, assessing the impact of the change, and capturing and documenting requirements. 
• Conducts insightful, ad hoc analysis to investigate ongoing or one-time operational issues. 
• Participates in establishing practices, templates, tools, techniques, and partnerships to build and mature these capabilities. 

Education / Experience

• Bachelor’s or Master’s degree in a business or IT discipline, or equivalent work experience
• Requires 7+ years of relevant work experience and growth; typically within IT or working in relevant positions within business units
• Prefer 4+ years relevant experience in Business & Data Analysis
• Requires technical and business knowledge in multiple disciplines / processes
• Possesses an understanding of IT’s systems and capabilities.
• Varied experience over different companies, projects, and / or applications
• Familiar with gathering use cases or user stories through interviews, observations, and interpretation of policies and procedures
• Significant experience turning use cases into functional requirements
• Advanced knowledge and demonstrated use of personal computer software applications including Microsoft Office Products (Word, Excel, PowerPoint, and Visio)

Skills

• Solid experience writing SQL queries is required
• Solid Data Analysis skills using Qlik, Tableau, PowerBI or similar technologies
• Ability to perform all duties of Business Analyst 
• Ability to analyze business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
• Ability to assist the business process redesign and documentation as needed for new technology.
• Ability to work in a matrixed environment as part of both Business Analysis and Scrum teams
• Ability to comply with UTI’s Agile, Scrum, and other software development lifecycle practices and standards
• Excellent verbal and written communication skills
• Ability to control, lead, and coordinate with multiple levels of staff and project management in both the business and technical areas while keeping discussions at the appropriate level of abstraction
• Ability to reconcile competing ideas or problems to a mutually beneficial conclusion
• Ability to collaborate in a non-confrontational manner
• Ability to contribute and adhere to process
• Ability to work in a fast-paced environment where deadlines are essential
• Ability to maintain professional image and work environment
• Ability to work under minimal direction from management
• Ability to organize, plan, prioritize and follow through on work
• Ability to work with all levels of employees and consultants
• Ability to build & maintain strong relationships
• Ability to turn ambiguous information into meaningful requirements
• Ability to facilitate a discussion about business processes with diverse participants
• Ability to build consensus using a consultative approach
• Strong logical, analytical, and problem solving skills

Abilities

• Must be able to lift, carry, push, or pull up to 5 pounds or less 5% of the workday
• Must be able stoop, kneel, crouch, or crawl 5% or less of the workday
• Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
• Must be able to sit and walk or otherwise move around for prolonged periods of time throughout the workday.
• Must be able to use a keyboard and do manual tasks for prolonged periods of time throughout the workday.
• May require overnight travel.

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