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Learning Management System Manager

Job Locations US-AZ-Phoenix
ID 2025-8568
Type
REG - Regular Employee

Overview

The Learning Management System (LMS) Manager serves as the system architect, responsible for the
strategic design, management, and administration of the organization's LMS to ensure alignment with
business goals and learning outcomes. This role involves designing and building system process flows
and user experiences, managing files and data structures, and generating reports to support the learning
and development needs of the organization. The LMS Manager collaborates closely with stakeholders to
address technical configuration requirements. This role is also responsible for owning the compliance
training procedure, calendar, assignments, communications, and reporting.

 

Pay Range: $95,000.00 - $120,000.00 


What We Offer:

  • Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
  • Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
  • Retirement Matching: 50% match on the first 6% of your contributions after 90 days
  • Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
  • Competitive Insurance: Health, vision, and dental coverage for you and your dependents
  • Pet Insurance: Competitive coverage for your furry family members through ASPCA
  • Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

Principal Accountabilities & Deliverables

 
• Administer, manage and oversee the daily operations of the LMS, ensuring its functionality and
efficiency
 
• Navigate and optimize system process flows to enhance user experience
• Coordinate with the IT department and system analysts for any technical configurations
and upgrades
• Troubleshoot user inquiries, system issues, manages open tickets, tests system upgrades
to drive efficiencies
 
• Design and develop engaging and effective learning experiences within the LMS
• Collaborate with instructional designers and subject matter experts to create and upload
course content
• Ensure that all learning materials are consistent, accessible, and user-friendly
 
• Organize and maintain the LMS's digital file management system and catalog
• Ensure that all learning materials and resources are properly stored and easily retrievable
• Implement version control procedures for course materials and documents
• Establish and maintain system governance
 
• Generate and analyze reports and dashboards on LMS usage, learner progress, and course effectiveness
• Provide insights and recommendations based on data analysis to improve learning
outcomes
• Ensure compliance with reporting requirements and maintain accurate records
 
• Provide technical support and training to LMS users, including employees, managers, and administrators
• Develop user guides and training materials to help users and administrators navigate the
LMS
• Collaborate with cross-functional stakeholders to deliver function-specific learning content,
ensuring alignment with organizational standards and providing a consistent, high-quality
learner experience
 
• Manage and oversee enterprise-wide compliance training program, including: assignment, scheduling, reporting, communications, and SME partnership.
• Develop and implement comprehensive compliance training procedures including annual
calendar, content selection, stakeholder partnerships, user assignments, and content
review
 
• Other duties as assigned

 

Qualifications

Education / Experience

 

• Bachelor's degree in Instructional Design and/or Technology, Education, Business, Adult
Learning, Organizational Development, Communications, or related field (required)
• Minimum five (5) years progressive experience administering an enterprise-level LMS including
two (2) years managing the enterprise-level LMS administration
• Experience with and knowledge of instructional design principles and e-learning best practices
• Experience successfully facilitating training between with levels of employees in various settings
(e.g. front-line management, senior leadership, peers, campus and home office staff; large
groups, small groups, one-on-one settings, remote, in-person, and self-study environments)


Skills

 

• Strong understanding of LMS process flows, design, file management, and reporting functions
• Excellent technical skills with proficiency in LMS platforms and related software
• Strong analytical skills and the ability to interpret data to inform decisions
• Effective communication and interpersonal skills, with the ability to collaborate with diverse teams
• Detail-oriented with strong organizational and project management skills
• Familiarity with Learning Management Systems (LMS), e-learning platforms, and digital content
creation tools
• Demonstrated knowledge of educational, social, and communication technology with desire to
learn new tools (software and hardware)
• Proficiency in MS Office (required); Smartsheets, and SharePoint (preferred)
 

Work Environment

  • This position is designated as remote.
  • Travel Requirements - overnight /local (up to 5%)

 

#LI-Remote

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