Financial Aid Coordinator

Join our team as a Financial Aid Coordinator at Universal Technical Institute, where your support drives positive change and makes a difference. This role is focused on producing high-quality, detailed work based on established standards, guidelines, and procedures.

We are seeking an ideal candidate with exceptional patience and a focused approach to task completion, ensuring precise and consistent work output.

What We Offer:

• $18 - $22 per hour
• Paid Training
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

• Become the Welcoming Hub: You'll be the friendly face managing our Financial Aid reception, ensuring students feel comfortable and supported from the moment they arrive.
• Keep the Flow Going: Be the master of time, swiftly notifying our team when students arrive for their crucial appointments, ensuring smooth and efficient service.
• Command the Communication Center: Take charge of our bustling multi-line phone system, becoming the voice of our department, expertly directing calls and providing helpful information.
• Orchestrate the Mail Mastery: Take ownership of our mail system, ensuring every piece is processed with precision and delivered to the right hands, keeping our department running like a well-oiled machine.
• Embrace the Dynamic Day: Dive into a variety of administrative tasks, each contributing to the seamless operation of our Financial Aid team, ensuring our students get the help they need.

Education Requirements:

• High school diploma or GED is a must.
• One year of customer service experience.
• Previous multi-line telephone experience is a plus.

Skills: Your Arsenal of Awesome!

• Organization Guru: Your meticulous attention to detail and organizational skills will be your secret weapon.
• Communication Rockstar: Your ability to clearly communicate, both verbally and in writing, will make you an invaluable team member.
• People Person Extraordinaire: Your strong interpersonal skills will help you build meaningful connections with students and staff.
• Multi-Tasking Maestro: Thrive in a fast-paced environment and juggle multiple tasks with ease, meeting deadlines like a pro.

About Us:

It’s all about reputation. 60 years of experience, trusted by 35+ industry-leading brands, 16 campuses, and 16 technical programs. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

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