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Financial Aid Advisor

Job Locations US-CA-Long Beach
ID 2025-8044
Type
Regular Employee

Overview

💰 Join Us as a Financial Aid Advisor! 🎓

Are you passionate about helping students achieve their dreams? As a Financial Aid Advisor, you'll be a trusted guide—helping students and their families navigate the financial aid process with clarity, compassion, and care.

Whether you’re working with future students as they get ready to start school or supporting current students as they continue their journey, your mission is to provide friendly guidance, accurate info, and smart solutions every step of the way.

If you love fast-paced teamwork, meaningful conversations, and making a real impact—this is the job for you! 🌟

 

What We Offer:

  • $24-$26 per hour
  • Paid Training
  • Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
  • Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
  • Retirement Matching: 50% match on the first 6% of your contributions after 90 days
  • Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
  • Competitive Insurance: Health, vision, and dental coverage for you and your dependents
  • Pet Insurance: Competitive coverage for your furry family members through ASPCA
  • Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

 

Responsibilities

  • Guide students through the financial aid process from start to finish with clear, compassionate support.

  • Ensure all paperwork is submitted accurately and on time, in full compliance with regulations.

  • Educate students on financial aid options including FAFSA, loans, and scholarships.

  • Identify and help resolve barriers that could impact a student’s ability to start or stay in school.

  • Collaborate with cross-functional teams to improve student outcomes like retention and satisfaction.

  • Manage a student caseload, providing timely follow-ups and personalized financial aid strategies.

Qualifications

Education / Experience

  • High School diploma or GED required. Some college courses preferred.
  • 3 years of experience in customer service or sales
  • 2 years Financial Aid experience preferred

Skills

  • Computer Skills (Word, Excel and SharePoint)
  • Customer Service Skills
  • Organization Skills
  • Professional communication Skills (verbal and written)
  • Multi-Tasking and Time Management Skills; can adapt to a changing fast-paced environment

It’s all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs.  But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

#LI-LW1

#SUP22

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UTI is committed to providing reasonable accommodations to employees and applicants with disabilities as required by the Americans with Disabilities Act ("ADA"). If you are an applicant and feel you need a reasonable accommodation pursuant to the ADA, select this link in order to send your request to our Recruitment Coordinator. For California residents or positions based out of a California location: To comply with the California Consumer Privacy Act (CCPA), UTI has posted its California Employee Privacy Notice. You can view the Privacy Notice at here.

Universal Technical Institute is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, religious creed, national origin, ancestry, sex (including pregnancy, childbirth, and breastfeeding), age, veteran or military status, citizenship status, marital status, physical or mental disability, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, or any other legally protected characteristic recognized under applicable federal, state, or local law.