Sr IT Business Analyst

Are you ready to be part of the extraordinary future of technical and healthcare education? Do you thrive in a dynamic, innovative environment where you can make a tangible impact? If so, UTI wants YOU to join our team as the Sr IT Business Analyst!

The Senior IT Business Analyst leads the analysis, documentation, and management of business requirements throughout the project demand intake and project lifecycle.  Serving as a vital bridge between business stakeholders and Information Technology technical teams, fostering a customer-centric environment to successfully achieve business objectives.  They should possess a blend of technical knowledge, business acumen, and interpersonal skills. The Senior Business Analyst is recognized for their expertise and proficiency in all facets of Business Analysis practice, demonstrating a deep understanding of all relevant skill areas.

What We Offer:

• Competitive Salary of $110,000- $120,000 per year depending on experience
• FREE UTI or Concorde Tuition for you AND your Immediate Family
• Medical/Dental/Vision/Life Ins/STD & LTD Ins
• 401K, Paid Holidays, Paid Time Off
• Paid Parental Leave
• Pet Insurnace

• Remote work environment with up to 5% travel

Business Analysis and Requirements Management

• Reviews, analyzes, and evaluates business systems and user needs.
• Documents requirements, scope, and objectives culminating in the creation and maintenance of epics, features, and user stories and formulates system solutions.
• Creates detailed Business Requirement Document (BRD) and translates it into functional specifications.
• Traces requirements from scope through design, development, and testing.
• Conducts insightful, ad hoc analysis to investigate ongoing or one-time operational issues.

Collaboration and Stakeholder Engagement

• Collaborates with business areas to define current/future state business processes, facilitating CRC modeling sessions and developing process flows as needed.
• Interacts with stakeholders to understand their business objectives and translates them into operational improvements and software system requirements.
• Collaborates with Developers and Report Writers to ensure accurate design and implementation of business/system requirements.
• Collaborates with Quality Assurance to ensure comprehensive requirements-based testing is achieved.
• Participates in BA Matrix team discussions and collaborates with others in the BA Community.

Project Support and Change Management

• Participates in the testing phase of new systems or modifications to ensure the final product meets the business’s needs and expectations.
• Performs feasibility analysis, scopes projects, and works with the project management team to prioritize deliverables.
• Provides analytical support for project teams, including data collection, trend identification, data visualization, and result interpretation.
• Conducts workshops and training sessions to explain new systems or modifications in the existing system to other team members.
• Plays a crucial role in change management by defining the business case for change, assessing the impact of the change, and capturing and documenting requirements.
• Participates in establishing practices, templates, tools, techniques, and partnerships to build and mature these capabilities for the IT PMO.

Technical and Analytical Expertise

• Knowledge of business process modeling and reengineering techniques.
• Strong knowledge of software development lifecycle (SDLC).
• Demonstrated experience in SDLC Methodologies, Agile, SCRUM, Waterfall required.
• Experience in data analysis and management with excellent statistical knowledge.
• Advanced knowledge and demonstrated use of Microsoft Office (Word, Excel, PowerPoint, and Visio), MS Project, Azure DevOps, and Teams.
• Strong familiarity with business intelligence tools, data analysis software, to interpret data and generate insightful reports.

Business and IT Integration

• Requires technical and business knowledge in multiple disciplines/processes.
• Possesses an understanding of IT systems and capabilities.
• Varied experience over different companies, projects, and/or applications.
• Ability to comply with UTI’s Agile, Scrum, and other software development lifecycle practices and standards.
• Working knowledge of PPM tools preferred.

Interpersonal and Leadership Skills

• Ability to reconcile competing ideas or problems to a mutually beneficial conclusion while working in a fast-paced environment where deadlines are essential, organizing, planning, prioritizing, and following through on work.
• Capable of working with all levels of employees and consultants, building and maintaining strong relationships, turning ambiguous information into meaningful requirements, facilitating discussions about business processes with diverse participants, and building consensus using a consultative approach.
• Strong analytical skills to understand business needs and translate them into technical requirements.
• Excellent leadership, communication (written, verbal, and presentation), and interpersonal skills.
• Ability to clearly explain complex data and technical information to stakeholders and other team members.
• Strong problem-solving skills to identify issues within business operations, processes, and strategies, with the ability to propose effective solutions.
• Strategic thinking skills to anticipate potential business trends and outcomes and leverage this information to inform decision making.

About Us:

It’s all about the reputation. 55+ years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!