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Customer Service Specialist

Job Locations US-FL-Miramar
ID 2024-5744
Type
Regular

Overview

Maintains the daily operations in the Resource Center through administrative support and assists staff and students to enhance student education experience.

Responsibilities

  • Maintains daily operations of the Resource Center by assisting with administrative duties and data entry as needed; preserving the budget; keeping up-to-date with curriculum changes and ordering, receiving, checking-in, and controlling inventory.
  • Enhances the student learning experience by maintaining and promoting the Resource Center; assisting and instructing students and staff on search and retrieval of information; and providing students with identification badges, parking passes, textbooks, and/or other items.
  • Ensures UTI is legitimate in our operations by following the compliance related responsibilities for this position in the supplemental document.
  • Other duties as assigned.

Qualifications

Education / Experience

  • High School Diploma or GED required

Skills

  • Computer Skills (Microsoft Outlook, Word, Excel, and PowerPoint)
  • Communication (written and verbal) and Customer Service Skills
  • Attention to detail

Abilities

  • Must be able to lift, carry, push, or pull up to 25 pounds or less throughout the workday
  • Must be able stoop, kneel, crouch, or crawl 25% or less of the workday
  • Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
  • Must be able to sit and walk or otherwise move around for prolonged periods of time throughout the workday.
  • Must be able to use a keyboard and do manual tasks for prolonged periods of time throughout the workday.

 Work Environment

  • Work is performed indoors in a climate controlled environment.

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