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Financial Aid Processor - Remote

Job Locations US-AZ-Phoenix
ID 2024-5587
Type
Regular

Overview

Provides financial aid support to the campuses by reviewing ISIRS, completing verification, resolving rejected ISIRS, C-codes, and Conflicting Information.  Ensures timely and accurate processing of all documents related to these tasks.

Responsibilities

  • Reviews ISIRs that require further research due to comment codes and/or conflicting information.
  • Completes the verification process, which includes the review of verification documents, verifying the data matches the ISIR, ensuring conflicting information is not present and making any necessary ISIR corrections.
  • Ensures documents associated with ISIR rejects, c-codes and conflicting information meet Title IV requirements to clear the issue.
  • Ensure professional judgment documents support the students/parents special circumstances and determine when a professional judgment is ready to be reviewed by the professional judgment committee.
  • Ensures verification, c-code, conflicting information and ISIR reject documents are processed accurately and timely.
  • May assist with a variety of tasks spanning the entire student experience function.
  • Other duties as assigned.

Qualifications

Education / Experience

  • High School diploma or GED required. Some college courses preferred.
  • 1 – 3 years of Financial Aid experience required; experience with Title IV a plus! 
  • 1 - 2 years of experience in customer service or sales

Skills

  • Computer Skills (Microsoft Office products)
  • Detail Oriented
  • Organization Skills
  • Communication Skills (verbal and written)
  • Multi-Tasking and Time Management Skills; can adapt to a changing fast-paced environment

Abilities

  • Must be able to lift, carry, push, or pull up to 5 pounds or less 5% of the workday
  • Must be able stoop, kneel, crouch, or crawl 5% or less of the workday
  • Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
  • Must be able to sit and walk or otherwise move around for prolonged periods throughout the workday.
  • Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.

What we offer

  • Pay range of $21 - $22/hour.  This is a full-time role with benefits
  • Medical, Dental, Vision and Life Insurance Benefits and Disability/Income protection
  • Paid sick time and holidays off 
  • FREE Tuition for you AND your immediate family at any of UTI's campuses for the skilled trades programs  

Work Environment

  • Work is performed indoors in a climate-controlled environment.

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Universal Technical Institute is a proud Equal Opportunity and Affirmative Action Employer. All qualified applicants, regardless of race, color, genetic information, national origin, religion or belief, sex, affectional or sexual orientation, gender identity or expression, immigration status, ancestry, age, marital status, disability, or protected veteran status, are encouraged to apply and will receive equal consideration based on merit, qualifications, and business need.